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Reactivate active subscription

What you can do if you can't access the app but you've already bought a subscription in the past.

Lennard avatar
Written by Lennard
Updated over 5 months ago

You’ve already purchased an enduco subscription via the App Store or Play Store but want to use it with a new or different user profile? No problem – you don’t have to pay twice. With the “Restore Purchases” function, you can easily transfer your existing subscription to your current profile.

Here’s how it works:

  1. Open the enduco app and log in with the profile you want to use (e.g. a new email address).

  2. Go to the paywall, the screen where you’d normally purchase a subscription.

  3. Scroll all the way down and tap on “Restore Purchases”.

  4. Follow the instructions – your subscription will be detected and linked to your current profile.

💡 Important:

Restoring purchases only works if you’re signed in with the same Apple or Google account you originally used to buy the subscription.

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